Model Buying FAQs

Of course I do. Any Annatelier garment can be purchased. Of course the value of the purchase will not be the same if it is brand new or if it is already brand new. If it is released, the sales value will be lower. But if you're going to release it, you'll have to pay its original retail price.

Usually you'll get it in 15 or 20 working days at the most. If it has to be ordered or made to measure, the time required will be longer. In the confirmation email we specify the date. If for any reason it is not possible for you to have it by the date of the event, you will be refunded the full amount of the purchase by the same method of payment. Responsibility in our work is a primary value in our company. THE SHIPMENT WILL BE TOTALLY FREE.

(Outside Spain and the peninsula, the prices of shipments are subject to change, according to the rates of our courier).

For purchases made online with home delivery, you have 14 calendar days to return the products you have purchased and receive a full refund which will be redeemed with a voucher to spend at Annatelier. To return an order you must write to us at info@annatelier.es and we will organize the collection (the price of the return transport will be paid by the customer).

Payment methods

At the time of making your online reservation we will charge you the full amount of the rental and will only proceed to collect the full amount of your purchase if you have liked it and do not return it within the stipulated time of the rental.

Just insert the alphanumeric code in the check-out window and your discount will be applied automatically.

Using your Visa, Servired 6000, Maestro, Mastercard debit/credit card, or with your PayPal account.